NOC Support Engineer (NYSC) - Ajah

Requirements:
Overview:
The NOC Support Engineer will be responsible for proactive monitoring of base transceiver stations and IP devices, as well as fiber infrastructure across our network, performing first line troubleshooting/fault isolation, resolving where necessary, and escalating to other levels for support.

 
Qualification:
BSC/HND Electrical/Electronic Engineering or related discipline
Some experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment
Skills & Competencies:
Knowledge of Ubiquiti or Cambium radio
Good analytical and problem- Olving skills
Knowledge of DWDM/OTN technology
Knowledge of OLT
Knowledge of PtP/PtMP Microwave technologies
Knowledge of basic TCP/IP configurations and troubleshooting.

 
Responsibilities:
Maintain and ensure full compliance with all NOC processes and procedures
Ensure proper technical documentation of all network events throughout normal/shift cycles or operations
Monitor network providing update, status and performance of all network components, capacity services etc.
Identify and provide first- Line support on all faults on the network in accordance with the Company's standard operating procedure for fault escalation and management
Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using standard operating procedures
Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met.
Interested persons should send cv/resume to allowance

JOB TYPE
Work Day: Full Time
Employment type: Internships
Salary: Negotiable
Positions available: 2


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct