Customer Care Representative - Asaba

Requirements:
-Proven customer support experience or experience as a Client Service Representative

-Track record of over-achieving quota

-Strong phone contact handling skills and active listening

-Familiarity with CRM systems and practices

-Customer orientation and ability to adapt/respond to different types of characters

-Excellent communication and presentation skills

-Ability to multi-task, prioritize, and manage time effectively

-High school diploma

-Must be a residence of Delta state or within
Responsibilities:
-Manage large amounts of incoming phone calls

-Generate sales leads

Identify and assess customers- needs to achieve satisfaction

-Build sustainable relationships and trust with customer accounts through open and interactive communication

-Provide accurate, valid and complete information by using the right methods/tools

-Meet personal/customer service team sales targets and call handling quotas

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution

-Keep records of customer interactions, process customer accounts and file documents

-Follow communication procedures, guidelines and policies

-Take the extra mile to engage customers
Benefits:
Company mid rally


JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 5


JOB REQUIREMENTS
Minimal experience: 1 year
Languages: English Basic
Age: From 20 to 35 years
Gender: Indistinct
Computer skills: Microsoft Office, Microsoft PowerPoint, Microsoft Word