Customer Care Representative - Ogba

Company: Briant Consults
Applicants: Applications: 47 | Visits: 293
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Recruiter Statistics: CVs seen: 15, Deleted: 0, Unread: 25
Location: Ogba, Nigeria
Allows working from home: Yes
Employer Email: *********@*******.com (View email)
WhatsApp:  Send WhatsApp
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JOB DESCRIPTION
Requirements:
OND, HND, BSC, general education degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.
Benefits:
Pensions, HMO and Other Benefits


JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 100


JOB REQUIREMENTS
Minimal experience: 1 year
Languages: English Medium
Age: From 19 to 40 years
Gender: Indistinct
Computer skills: Basic Computer Skills
- Availability to travel and work outside the city
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