Program Manager - Lagos

Requirements:

• • 7 to 10+ years with 3+ years experience managing ERP/CRM project/program implementations with expertise in Project Management Methodologies. Prior experience in technology-driven projects will be preferred.
• • Ability to work with people from different cultural backgrounds is critical in this role. A degree in engineering or related field(s) required; post-graduate degree in management, public policy, rural/urban management, engineering or related field(s) will be preferred.
• • Detail-Oriented in program planning & execution including scope & requirements management, collaboration with partners, communications plans, & risk management etc.
• • Excellent writing and presentation skills (ability to communicate complex ideas in a meaningful way).
• • Should be fluent in English and Portuguese.
• • Excellent client relationship and expectation management skills.
• • Strong interpersonal skills and comfortable leading without authority.
• • Rigorous Program Monitoring, Reporting & escalation to steering committee.
• • Keenness and/or experience of working with the government is desirable. Prior exposure to the public sector, development sector, digital health or consulting is desirable.
• • Ability to handle large-scale programs and handle multiple stakeholders simultaneously.
• • Strong analytical and problem-solving skills - Knowledge of Microsoft Office (Word, PowerPoint and Excel). Working knowledge of JIRA is an added advantage.

Responsibilities:

• • S(he) will be responsible for planning, implementation and managing of all the campaigns digitization programs across disease areas and ensure smooth functioning of the programs.
• • Partner effectively with cross functional teams Product, Engineering, Partnership, Implementation etc to deliver a successful campaign digitization as per plan.
• • Keep a track of key milestones/deliverables and anticipate issues that need resolution and ensure that the overall effort is on the path to success and call out potential threats and dangers, and drive resolution in a timely manner.
• • Be the first point to manage any partner interactions and escalations.

Stakeholder/Relationship Management:

• • Maintain relationships and communications with the stakeholders from the government (officials), and partner organizations.
• • S(he) will be the first point of contact for major stakeholders in the engagement.
• • S(he) will ensure that a cadence of meetings and interactions are maintained between DPIC and major stakeholders of the program.

Government Partner Engagement:

• • Liaison with the national/state level program, implementation, technical teams and PMU to streamline operations of the program. Travel to govt. Partner locations periodically will be required.
• • Provide programmatic updates and guidance on next steps of the program.
• • S(he) will also be responsible for evangelizing the program to a larger ecosystem for wider adoption.

Product Solutioning:

• • Understand the functions of all the modules that DPIC has to offer to its clients.
• • Understand the key challenges of the end-User through primary and secondary research and assist the partners in building solution strategies.